Get in Touch
Have questions? Want to collaborate? We'd love to hear from you.
Email Us
hello@petsyx.com
support@petsyx.com
Visit Our Store
1502 Gambler Lane
La Porte, TX 77571
United States
Business Hours
Monday - Friday: 9am - 6pm
Saturday: 10am - 5pm
Sunday: Closed
Frequently Asked Questions
What are your shipping times?
We ship within 1-2 business days. Domestic orders typically arrive in 3-5 business days. International shipping takes 7-14 days.
Do you offer wholesale?
Yes! We work with pet stores, veterinary clinics, and eco-conscious retailers. Email wholesale@petsyx.com for details.
Are your products safe for all pets?
All products are tested and certified non-toxic. However, always supervise your pet with new items and consult your vet for specific concerns.
How can I become a partner artisan?
We're always looking for ethical makers! Send your portfolio and sustainability practices to partners@petsyx.com.
What's your return policy?
We offer a 60-day money-back guarantee. If you're not satisfied, return items in original condition for a full refund.
Do you have a loyalty program?
Yes! Earn 1 point per dollar spent. 100 points = $10 off. Plus early access to new products and exclusive discounts.
Connect With Us
Join our community of conscious pet parents! Share your sustainable pet journey with #PetsyxLife